Selective, hospitality-led property management

Exceptional homes deserve exceptional management.

PGC partners with a carefully selected collection of properties, bringing meticulous oversight, thoughtful hospitality and calm personal accountability.

Explore our approach ↓

For owners who care about standards, presentation and every detail of the guest experience.

More than management

Your property, cared for as if it were our own.

Better returns should never come at the expense of the home or the guest. PGC brings structure to the operation, warmth to the experience and one accountable partner to the whole picture.

Ongoing property management

One standard of care.
One clear fee.

15%management fee
across every PGC partnership

Every property is onboarded into PGC’s own software and control panel, where we analyse performance and identify improvements alongside attentive guest care and personal oversight.

Explore the PGC way
01

Onboarding & launch

£499 one-off

For an already furnished property that needs the systems, listings and guest journey brought together professionally. PGC handles the practical onboarding while providing pre-launch checklists, staging observations and clear advice before the property goes live.

  • Property-readiness checklist and guest-experience Details List
  • Onboarding into PGC’s own software and control panel
  • Property-specific Concierge setup
  • Airbnb, Booking.com and relevant listing setup
  • A place on the PGC website for direct bookings
  • One-to-one presentation, setup and launch guidance
Find out more
02

Property setup & styling

From £1,495 + 5% of sourcing budget

A fully hands-off, zero-to-guest-ready service for owners and investors starting with an empty, unfinished or unprepared property. You agree the budget and ambitions; PGC plans, sources, installs, styles and photographs the finished home.

  • Budget planning, concept and guest-led design direction
  • Furniture, equipment and finishing-detail schedules
  • Hands-off sourcing, procurement and coordination
  • Delivery, installation and full property staging
  • Professional launch photography
  • Everything required to prepare for the first guest
Find out more
03

Portfolio & bespoke partnerships

Tailored proposal

For multi-property owners, developments and individual homes whose requirements do not fit a standard package. PGC works alongside you to understand what is needed, advise where the answer is not yet clear and shape a practical partnership around the property or portfolio.

  • Multi-property portfolios and developments
  • Individual or operationally complex properties
  • Discovery, advice and priority setting
  • A personally shaped service scope
  • Launch, transition and management planning
  • One accountable relationship as requirements evolve
Find out more
The
ConciergeA PGC HOST & HOME PLATFORMThe Glass HouseThoughtfully hosted. Effortlessly enjoyed.About Your Stay →
HOW CAN WE HELP?Welcome to The Glass House
⌂Home◇Explore☎Help

A PGC signature

Meet
The Concierge.

Arrival guidance, house information, trusted recommendations and optional extras sit together in one calm, property-specific experience—available on the guest’s phone and the in-house tablet.

Includedwith ongoing PGC management
or standalone setup from £49 + £29 per month per property
  • Property information in one elegant place
  • Trusted local recommendations
  • Early check-in, add-ons and guest-experience upsells
  • Seasonal content and continual refinement

Make more of every stay.

Turn useful extras into additional revenue. Offer early check-in, late checkout, welcome collections and mid-stay cleans through The Concierge, with promotions tailored to your property.

Availability and income depend on the extras offered, promotions and guest uptake.
See The Concierge in action

The Concierge · standalone packages

Three ways to welcome.
One considered experience.

Choose the setup that suits your property. Every package brings together your guest guide, local recommendations and opportunities to offer thoughtful extras.

Mobile Concierge

A personal welcome, on every guest’s phone.

£49one-off setup per property

Plus £29 per month per property

  • Mobile-only digital Concierge
  • Set up with your property information
  • The established PGC design
  • Private guest link
  • Pre-written guest message for your automated messaging
  • Property code
  • Ongoing Concierge information updates
Discuss this package

Tablet Concierge

Thoughtful hosting, right there in the home.

£189one-off setup per property

Plus £29 per month per property

  • Everything in Mobile Concierge
  • In-house tablet included
  • Tablet and Concierge setup
  • The tablet is yours to keep
  • Full tablet user guide
Discuss this package

Branded Concierge

Your identity. The PGC guest experience.

£289one-off setup per property

Plus £29 per month per property

  • Everything in Tablet Concierge
  • Custom idle screen
  • Custom-branded footer logo
  • Your brand, beautifully presented throughout the guest experience.
Discuss this package

Ongoing care, included in every subscription.

Unlimited updates to your property information, plus ongoing Concierge support.

Your £29 monthly subscription starts when your Concierge goes live. The first month is charged separately from setup. Branding customises the idle screen and footer logo; the main Concierge design stays consistent.

The Concierge service remains included with ongoing PGC property management. The packages above are for standalone clients. Setup fees may apply.

Stay with PGC

Browse our carefully
selected stays.

Distinctive homes, thoughtful hospitality and the reassurance of booking directly with PGC Host & Home.

Browse stays & book direct

The PGC collection

Could your home be
part of the collection?

We consider the quality, character, presentation and guest potential of every home. Selectivity protects standards and gives each property the attention it deserves.

Have your property considered
Contemporary luxury home exteriorRefined modern living roomCotswold stone cottage with wisteria